FAQ

SHIPPING:

What are your shipping options?

We work with a variety of premiere brands so your shipping options may vary based on the product you order. Generally, our brands ship with UPS and FedEx. 


How long will it take for my order to arrive?

Once you place your order, it’ll typically process within 1 business day. From there our brand partners will ship out your product and you'll be sent a tracking number once it’s out the door. Give your tracking number 24 hours to update once you receive it.

 

ORDERS:

Can I change or cancel my order? 

Move quick! There’s a short window of time for us to edit or cancel your order. E-mail customerservice@volitionamerica.com and we’ll try to work some magic.

How do I track my package?

You’ll receive a shipping confirmation with your tracking number as soon as your order ships out. Give that tracking number 24 hours to update once you receive it.